The Nordstrom Way to Customer Experience Excellence: Creating a Values–Driven Service Culture
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The Nordstrom Way to Customer Experience Excellence: Creating a Values–Driven Service Culture

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Product ID: 264098705
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The Nordstrom Way to Customer Experience Excellence: Creating a Values–Driven Service Culture

Reviews

4.5

All from verified purchases

B**I

Great Book

Amazing Book.

A**R

Excellent book for any business owners!

I've used this book as my customer service principles for my business, and I've found success with it. Highly recommended for anyone.

M**T

Excellent book for Customer Service

Easy read and great content

R**R

Nice.

Good read.

D**E

The best book on customer device!!

The best of all the previous Nordstrom books and a very easy/fun read. I was a Corp officer for 22 years and even I learned a bunch.

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Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

The Nordstrom Way To Customer Experience Excellence Creating A Values | Desertcart UAE