KENT Alkaline Water Filter Pitcher | 3.5 Liters Filtration Pitcher | Balances pH Levels | Blue

In other reviews I see confusion on how to properly use this filter. While it is very easy for me to understand I have seen others with issues. Kent really should include a initial setup guide.I received the pitcher today. Before ordering I tried to learn what I could about use, cleaning, replacing filter media. The last was a big thing for me as it seems nearly all water filter require proprietary filters which aren't all that much less than a new pitcher. Not much information provided and not much needed.I washed all plastic before using, removed filter basket and seal and then placed under running water. for a few minutes. Initially black dust from the filter media and then ran clean. Assembled and filled.Though packaging states 3 liter capacity the most it will filter is 1.75 when no more water passes through. Total filter time for 1.75L less than two minutes. I checked total dissolved solids (TDS) and the well water has 90 TDS after filter 75 TDS. Both are excellent readings.Taste compared to my very good well water is slightly better. I bought this because there is nowhere near to have the well water tested for bacteria and organisms, and at my advanced age I now play it safe. Before letting 4 one liter bottles of water lay in the sun six hours a day for UV to do its magic. Now the filter will do that.The replacement media I purchased the same time appears to be activated charcoal and when I change it will see. If so it's cheaply and easily replaceable along with the paper sediment filter on top of the cartridge.All in all, I'm very happy. I hope this will help potential buyers with their choice.

I tested with litmus test and found that it genuinely makes water alkaline and taste is also good. Let see in future how long it keeps water alkaline. However few smaller issues were there. Like packaging was very fragile and almost open. Second, after filling water when I looked at purifying candle I found water dripping from top of candle also. Then I disassembled it and tightened the candle. So these are primary issues. No “how to use guide” inside so figure out yourself.

Good Product

First of all, the product didn’t come with an instruction manual and so I spent quite some time searching for how to operate this piece. All that I could find was a small flow chart kind of thing on the carton and nothing else. While pealing off the cartridge’s seal as asked, I noticed a lot of particles/dust on the seal which clearly meant the filter was defective. Further, I noticed that the cartridge/filter wasn’t properly fit and while adjusting the same, I heard some rattle, similar the sound of grinding/crackling pepper. Nevertheless, I have added water to the jar from the top and and the water that was filtered through the cartridge was dark in colour with a lot of dark particles/suspended dust. It was kind of really scary. I wasn’t sure if that was normal, read online and learned that the water filtered through the cartridge was supposed to be clear since the cartridge is supposed to only change water’s pH and doesn’t actually add anything to water. Discarded the filtrate and tried once again but the same thing happened. The device is clearly defective and there’s no way you can return the same for a refund after purchasing, only a replacement can be sought and am not sure if that would work properly. Never expected KENT to deliver this kind of outdated, faulty, defective and rather dangerous thing without proper quality checks putting the health of customers at a risk and danger. Frankly, I am clueless what could have happened if I consumed the dark water with dark particles/dust.

The kent filter product is not working since two months ago because of the internal trade wasn't working properly and water is leaked and the main filter is always fall down. That's why I kindly request to you for replace the product.

The media could not be loaded. Who don't wanna to install ro or other types of filter...They can buy it without any second thought... Although there is little leakage in candle of filter...But after tighten it's works well....Go for it without any hesitation.....Best buy product.... Taste of water is also good.....👌👌👌👌👌

Product already used no Quality problem

Product is very good and useful. Please who are suffering from acidity problem should buy it . It is of good quality